ЭЛМА-Сервис

Service Desk with a convenient interface based on QR codes.

ELMA-Service is suitable for maintenance and operation of any type of commercial real estate: offices, business centers, production sites, hotels, warehouses, etc.

Manage requests, conduct checklists and inventory, keep track of consumables, issue guest passes and much more - all in one convenient application based on QR codes.

Download the application and appreciate a modern, simple and effective way to manage the maintenance and operation of your facility!

Opportunities for working with applications:

Creation and processing of applications using QR codes

Create and process applications using QR codes or directly in the application, attach photos and leave comments. Built-in service information in QR codes speeds up the processing of applications.

Application status tracking

Stay informed about the stages of application processing thanks to push notifications, SMS and email.

Feedback

Get feedback from employees, tenants, guests and maintain a high standard of your service.

Flexible process setup

Configure approval routes and rules for filling out applications, SLAs, schedules and reports in accordance with the established standards of your company.

One app for everyone

The system works on the principle of assigned roles and access rights for applicants and performers.

Easy to get used to and get started

Thanks to the concise and understandable interface, users can work with the application without wasting time on training. No unnecessary elements, only necessary functions.

Other functional modules:

Walkthroughs and checklists

Create electronic checklists for various types of inspections, plan schedules and inspection routes, set up automatic routing of requests to correct identified problems. The crawlers record the results using photographs in the application, and the system automatically generates crawl logs with the violations identified and the measures taken.

Inventory and accounting of consumables

Set up inventory schedules, manage a list of property, track movements and changes in the status of inventory items, control the balance of consumables and support reporting documents.

The ELMA-Service system was developed taking into account the tasks of service departments in commercial real estate.

Download the application and start optimizing service processes with ELMA-Service!