Caroami

Caroami facilite la médiation interpersonnelle des conflits guidée par des amis et AI.

What is Caroami?

Caroami, is an application to aid in resolving interpersonal conflict within an organization, using Crowdsourcing, Third Party Neutrals, AI, and a web/mobile interface. It features a mobile app available to Colleges and Universities for their private use at student dorms.

Burning Platform

Residence Halls are increasingly in need of finding effective means to deal with interpersonal conflict situations and de-escalating potential violence, bullying and misunderstandings that pose both legal, risk management, and PR nightmares. Today's students tend to be more self-reliant and prefer to take things into their own hands to solve interpersonal conflicts in the resident halls but lack the necessary skills to communicate effectively "face to face".

Our online solution to Interpersonal Conflict

Caroami features a phone app with guided dispute resolution built into it and a back-end application that can be tailored to the needs of the client to track incident reporting information and analytics. Caroami messaging app keeps conflicts in-house, away from the scrutiny of public social media thus providing confidential, individualized solutions, and reducing risk to the institution.

Colleges and Universities (Our Clients)

Our Conflict Resolution tool and analytic modules can be tailored to the needs of the client, initially, Colleges and Universities. We support good faith efforts in promoting safety, wellness, and engaging digital natives in productive conversations. Analytics will be provided to the clients.

Value proposition for Clients:

- Data and awareness (internal transparency) will improve institutional ability to craft programs, policies, training, and staffing to make campus life better

- Reduced risk of adverse media and social media reports due to unresolved student issues, better college rankings

- Saves money, attract better student talent, retain alumni loyalty

- Increases their competitive advantage in the marketplace

End Users (Parties in Conflict/Students):

We provide a familiar, efficient, easy and attractive way to conduct student’s interpersonal conflict resolution. It is a vehicle intended to improve student life and the freshman experience, to re-friending and to stay connected when things go wrong with friends and roommates. There is no longer the need to call a Resident Assistant or home. At Caroami, we strive to deliver best of class, self-empowering, intelligent-driven, innovative technology that capitalizes on the social imperative to make college life empowering, enjoyable, and safe.

Value proposition for End Users:

- Resolves disputes faster, better, in a completely private and secure manner

- Saves time, alleviate stress, increased satisfaction with student life

- Better interpersonal relationships, better all-around academic and social performance

- Invest & contribute to improving campus life - share data anonymously

- Personalization

- Accessibility

Who can use it?

Students at a school or university that provides students with a .edu suffix in their email addresses can download Caroami’s application directly from the app stores. After signup and creating their profile page, end users can reach out to classmates and roommates when they feel they have encountered an interpersonal conflict and prefer to use an mobile app as the way to clear the air, seek resolution, ask for forgiveness, clarify terms, ask for a favor, resolve petty issues, clear misunderstanding, restore relationship agreements, and such.

How does it work?

Once Party A, the end user, selects his/her conversation partner, Party B, they're connected in a chat room of their own. Both Parties personalize their conflict resolution experience so that they feel they are supported by either friends, trained Third-Party Neutrals, and/or the AI, who will guide their conversation and facilitate suggestions for possible resolution. Caroami provides Parties with options to keep them engaged in a conversation for resolution.