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Customer service is the provision of service to customers before, during and after a purchase.The importance of customer service may vary by product or service, industry and customer.
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.
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Last updated on Jul 23, 2016
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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Enterprise Service Management
1.0.0 by Bit Wave Solutions Ltd.
Jul 23, 2016