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Web Contact System est la solution Eudata Engagement numérique
EudataMobile App provides multiple collaboration channels and permits the multichannel interaction between customers and contact center agents or experts.
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.
Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks
- Chat: with EudataMobile you can create “click-to-chat” Mobile app.
- Link pushing: it’s possible for the agent to push web contents
- Context Data: profile your customer and pass these info to the Agentent
Quoi de neuf dans la dernière version 1.2.0
Last updated on Jan 21, 2019
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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Eudata Mobile
1.2.0 by Eudata srl
Jan 21, 2019