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FOCUS AC GO
Adding value to FOCUS Portal
Kantar TNS EFM (Enterprise feedback management) Platform specifically built for the Auto Industry CX programs.
Main goal: increase Customer Satisfaction by allowing dealers to manage Hot Alerts in a more agile way.
Functionalities:
- Leverage mobile usage: manage Alerts anywhere.
- Device capabilities for productivity: Push Notifications, one-click Call.
- Basic reporting: main KPIs available with trends.
- Available for Android 5.0+ and iOS 8+.
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FOCUS AC GO
0.0.17 by INSIGHTS & CONSULTING KANTAR SLU
Mar 26, 2019