FordDirect CRM Mobile

Provides complete access to FordDirect’s exclusive CRM platform.

Description:

The FordDirect CRM Mobile App provides complete access to FordDirect’s exclusive CRM platform to manage your dealership's key daily activities 24/7 efficiently. The FordDirect CRM is a customized CRM experience created for Ford and Lincoln dealers.

Features and Capabilities include:

Access sales opportunities and daily work plans

Add prospects and manager customer profiles

Quickly respond to internet lead opportunities anytime, anywhere

Inventory Search

VIN scanner

Seamless integrations with in-store CRM

Please call your FordDirect Digital Performance Manager for more information.

Enhancements:

-New video capture tool provides ability to send an email attachment of vehicle walkarounds

-Enhanced Sold, Ups and Other tabs on Desklog display breakdown of New and Used with drill downs for summary lists

-New Appointments tab on Desklog provides daily scheduled tasks with drill down

-Text Message push notifications for incoming New or Reply text messages

-Click to call from within the Customer Details screen