Guide for Hicare

HiCare provides professional customer assistance services for devices.

HiCare is a customer service platform that offers a range of services to help users of electronic devices troubleshoot and resolve issues they may be experiencing. These services include the ability to search for local service centers, hotline numbers, and information about warranty policies. HiCare also provides access to user manuals, a forum for communication with other users, the ability to check the warranty status of a device, and the ability to query the prices of various device accessories. HiCare aims to provide a convenient and comprehensive resource for users to get the help and support they need with their devices

1. Service centers

Search for the addresses and numbers of your local service centers.

2. Hotline numbers

Search for your local hotline numbers and working hours.

3. Warranty policy

Search for Huawei’s after-sales warranty policy in your region.

4. Manuals

Provide you with a user manual that contains comprehensive function descriptions.

5. Forum

Provide you a place where you can communicate with other local phone users.

6. Warranty status

You can check the device warranty information.

7. Accessories price

You can query screen, motherboard, camera and other accessories prices.