iT Spot

iT Spot - Spezialisten express Handy Reparatur

Wir lieben alles, was mit Technik zu tun hat, jedes Gerät ist eine Faszination für sich. Manche Leute würden sagen wir sind „Nerds“, und das trifft es ziemlich genau. Wir reparieren alle elektronischen Geräte wie Smartphones, Tablets, PCs und sogar Spielekonsolen. Egal ob Ihr Handy aus der Tasche, aus der Hand oder in die Toilette gefallen, wir kennen dieses Gefühl und möchten Ihnen gerne helfen. Alle unsere Mitarbeiter sind technisch sehr versiert und wissen genau was sie machen..

IT Spot is envisioned to be the low cost leader in Smartphone and computer repair .In Zurich area that will also be able to eventually provide Server installation/servicing and new electronics sales, making it the local leader in comprehensive electronic sales/services.

IT Spot will be obtaining most of its parts through established dealers and directly through the manufacturers of the relevant electronics. As part of the company's low cost strategy, the company will seek to purchase parts in large quantities whenever possible to take advantage of volume discounts. In addition, the company will aggressively seek to procure its parts from local suppliers in order to start forming close relations with such companies. It is the ultimate aim of IT Spot to form strategic partnerships with such companies in order to lower overall costs of parts.

The technological revolution in computers has enhanced our abilities to diagnose and repair our client’s electronics. IT Spot will remain on the cutting edge by instituting the use of computer diagnostic equipment in its shop. The company will continue to seek new ways to provide a better service through technology.

The company's aim is to overcome the traditional small firm's passive form of advertising and promotion by sending our message to the customer, instead of having the customer look for a firm when they need our services. The share development graph below shows how the company plans to build market share through service awareness, value creation, competitive price, availability, and attractive service experience, all leading to the purchasing of our services. The numbers given in the graph give the estimated percentages of those customers who respond favorably to each marketing step. These numbers multiplied together give us an estimated aggregate market share of approximately 16%. The company expects to achieve this by year four.

IT Spot' competitive edge lies in its ability to provide quality and fast electronic repair at lower cost than any local small competitor. This positioning of the company provides protection against the power of suppliers by creating more flexibility to cope with increasing costs. In addition, this approach will provide returns even during economic downturns and when other unforeseen problems arise.

The mission of IT Spot is to provide high quality, convenient and comprehensive Smartphone and Computer repair at a low cost. The most important aspect of our business is trust. It is the goal of our firm to have 100% customer satisfaction in regards to quality, friendliness and time to completion, and discover new ways to exceed the expectations of our customers while doing so at the lowest possible cost.