Use APKPure App
Get OneSupervisor old version APK for Android
OneSupervisor 2.5 est l'application de superviseur de Collab.
OneSupervisor 2.5 is a state-of-the-art mobile app for the Android, that allows you to monitor your contact center activity anywhere and anytime.
Follow your inbound and outbound services, as well as your agents, compare indicators over time and always keep track of your SLA… while away from the contact center.
It is possible to analyze a large set of KPIs (Service Level, Offered Calls, Waiting Queue, Handle Time, Average Queue Time, Abandon Rate, Success Rate, Average Idle Time, Agents Ready, and many others) and visualize each KPI chart detail in daily, weekly or monthly intervals.
All the KPIs can be compared to their previous values, so you are able to perform comparisons over time.
Nécessite Android
4.1 and up
Catégories
Signaler
Last updated on Jan 12, 2017
Minor bug fixes and improvements. Install or update to the newest version to check it out!
OneSupervisor
1.0 by COLLAB
Jan 12, 2017