ServiceDesk Plus | On-premises

Jan 10, 2023

Version 5.8:
1. Introduced Change module from SDP build 14000.
Following actions are supported:
- Changes List & it's details view
- Submission, Planning, Approval, Implementation, Review and Close stage views
- Status comments & Attachments view
- Status change action
- MLA approval & level actions
2. Asset loan feature supported from SDP build 11121. You can Add, Extend, Return a Loan and View Loan Registry & it’s details
3. Supported Reply templates with Rich Text Editor from SDP build 14100.