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A native self-service app for the HPE Service Anywhere big data service desk.
HPE Service Anywhere Portal (formerly known as HPE Propel) is the mobile front end for Service Anywhere, Hewlett Packard Enterprise’s innovative big data service desk. Live notifications and an intuitive card layout enable you to easily:
• Order services from a service catalog
• Request support
• Communicate with multiple service providers in the company such as HR, IT and facilities
• View action items, updates to service requests, pending approvals and any communications with support agents
The app uses an innovative, predictive self-service algorithm based on your, and your colleagues’, activities to display the right information at the right time. This enables you to easily solve issues or find the services you need right on your mobile device.
The app provides:
• Intuitive setup and login procedure
• Browsable support and service catalogs
• Service request creation and tracking
• Actionable views such as service and change request approvals
• Google-like search for knowledge articles and catalog items
• Predictive self-service feed highlighting possible
Quoi de neuf dans la dernière version 1.1.1
Last updated on Jan 14, 2017
• We’ve got a brand new name! We are the ‘Service Anywhere Portal’ (previously ‘Propel’).
• Self-Service Portal links can now open directly in the mobile app if they have been sent in email notifications from Service Anywhere and the email is accessed on your mobile device.
• You can now register and log into a different tenant using the same app. Just use the switch tenant button after you log out.
• Performance improvements and bug fixes.
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HPE Service Anywhere Portal
1.1.1 by Micro Focus Software Inc.
Jan 14, 2017