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La version mobile du portail de service SMA dans la suite MicroFocus SMA.
Self-Service Portal is the mobile version of Service Management Automation service portal in MicroFocus SMA suite. Via this application, user can:
1. Search service or support offerings, knowledge articles and news
2. Browse the service or support offerings
3. Create new service or support request
4. Approve or deny requests
5. Accept or reject resolved requests
6. Smart Ticketing and virtual agent support
IMPORTANT: This software requires connectivity to the Micro Focus Service Management Automation Suite (SMA-SM OR SMA-X 201711 Release or later). You may activate the mobile app by scanning a QA code from your company’s Service Management Automation Service Portal web site. You may also contact your IT administrator for an activation URL.
Quoi de neuf dans la dernière version 1.2.1
Last updated on Nov 9, 2018
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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Self Service Portal
1.2.1 by Micro Focus Software Inc.
Nov 9, 2018